Personal problems, planning for big life events or dealing with daily stress can affect your overall well-being. The Strive Employee Life & Family (SELF) program, previously called the Employee Assistance Program (EAP), is here to help. The SELF program, offered through ComPsych, is your place to help reduce stress, improve health and enhance life balance. Plus, the SELF program is offered at no cost to you!
If offered, the SELF program is available to eligible members 24 hours a day, every day of the year. You can keep using the SELF program for 18 months following retirement and through the month after you are laid off. Your household members can use the SELF program for six months after your death.
Local, Private, In-Person Counseling
The SELF program offers behavioral health counseling services to help with everyday issues such as stress, relationships, parenting, grief and loss and substance use. Trained staff will listen to your concerns and refer you to a local counselor for in-person help.
You can get up to six counseling sessions per problem, per year, per person. There is no limit on the number of different problems. Additional counseling sessions may be covered by an MCHCP medical plan.
The SELF program offers FinancialConnect® for phone sessions with a Certified Public Accountant or Certified Financial Planner. These experts can help you with a wide range of money issues, including how to get out of debt, retirement planning, and saving for college.
The SELF program offers LegalConnect® for phone sessions with an attorney. You can talk with an attorney to ask questions, get legal help and plan next steps. For in-person legal help, LegalConnect® will refer you to a local attorney for a 60-minute session and a 25 percent discount for additional time.
Identity Theft and Fraud Resolution
The SELF program offers IDResources® for a phone session with a fraud resolution specialist and legal and financial experts. You can get a 60-minute session to help with identity theft or fraud and to restore damaged credit.
The SELF program offers FamilySource® for help with every day issues such as child and elder care, moving and relocation, making major purchases, vacation planning and much more. You can call or go online to get expert help. FamilySource® staff will listen to you and then they take it from there to create a plan for getting the services you need.
This plan will be done within two business days, but could be within 24 hours depending on your needs. Your plan will be sent by e-mail, fax or mailed second day air right to you. The plan will include advice specific to your needs such as:
Online Library of Helpful Tools
The SELF program offers GuidanceResources® Online for more information and advice. This tool includes an on-line library that covers topics such as health, wellness, consumer, family, career, education, as well as legal and finance. You can also use the “Ask a Guidance Consultant” feature to find the information you need.
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